Salesforce Specialist

At Source, we are supporting the best greenhouse growers in the world to help them scale their operations and become more successful. We do this by building software and AI solutions that help growers to more efficiently and scalably manage their day-to-day operations. By doing this, we are accelerating the global adoption of efficient and robust food systems which will make fruits and vegetables available and affordable to more people in a sustainable way. We are building an international, diverse, multi-disciplinary team consisting of the brightest talents that the fields of engineering, data science, and plant science have to offer, complemented with the people that can bring these solutions to our customers and help them become successful with it.

Given Source's status as a startup in a robust scaling phase, there's a pressing need for Salesforce to be forward-thinking and adaptable to accommodate an expanding company and customer base. As a Salesforce Specialist at Source, you're at the forefront of shaping and maintaining Salesforce solutions to streamline our operations. Collaborating closely with cross-functional teams and our internal Salesforce team, your role involves tailoring Salesforce to meet the needs of our business, thus enhancing efficiency and elevating the overall customer experience.

Your efforts empower Marketing, Sales, Implementation, Onboarding, and Customer Success teams to gain invaluable insights from data, making Salesforce as the go-to hub for customer information at Source, complemented by other internal tools within our domain.

What we'd love you to get excited about

• Collaborating with the Salesforce core team (two operations specialists and one data analyst) to translate collected business requirements into technical specifications and scalable solutions within Salesforce (Sales Cloud, Account Engagement, Lightning Components).

• Designing, developing, testing, and deploying Salesforce solutions to improve the scalability of our workflows, flow builder flows, validation rules, (custom) objects, and fields.

• Integrating Salesforce with other internal and external applications such as Intercom and Spotdraft, managing these integrations alongside third-party connectors like Zapier, Paperform, and Quip to ensure seamless data flow and synchronisation.

• Acting as a Salesforce and internal tooling advisor to the Salesforce team and business, providing guidance and recommendations for best practices and optimal system usage.

• Offering technical support and troubleshooting assistance to end-users when required.

• Staying on top of Salesforce releases, features, and best practices, suggesting enhancements to maximise the platform's capabilities.

• Documenting technical specifications, processes, and procedures to facilitate knowledge sharing and uphold system integrity.

You have

• Minimum of 3 years of working experience as a Salesforce Engineer, Developer, or similar role in low-code integrations.

• Extensive experience in Salesforce development, customisation, and administration, with a strong understanding of Salesforce platforms such as Sales Cloud and Account Engagement.

• Ability to build custom apps and objects, formula fields, workflows, and other content of intermediate complexity.

• Experience in optimising the internal tooling set-up within the commercial and customer operations domain (e.g. synchronisation of different tools)

• Experience in a startup or scale-up environment and the ability to act as an advisor on creating scalable solutions in Salesforce.

• Ability to work independently and prioritise tasks in a fast-paced environment.

• Outstanding communication skills in Dutch and English